BANJJOKFrom inside the app
Use Customer support in the app menu. Your inquiry and our reply are kept together there.
Support
Support
If something gets stuck or looks wrong, tell us.
A person reads it and replies.
support@banjjok.io
We usually reply within two business days.
Before you write
This helps us help you
What to include
- Which screen, and what you did
- What you expected, and what happened
- Your device and OS
- A screenshot, if you have one
FAQ
Common questions
Points went, no music came
If a creation finally fails, the points return automatically. If they have not come back after a day, tell us.
Closing a message I sent
Open it in your library and turn access off under Message settings. Turning it back on revives the same link.
Deleting my account
How to do it, and what happens, is in Delete Account.